Leaders of REALTOR associations and MLSs have 3 options and it’s time to pick one. Over the holidays, I read “Flash Foresight” by Daniel Burrus, which I highly recommend. Burrus says, “predicting the future is easy … but predicting it accurately is hard”. Can you relate? He goes on to say that we are generally too focused on our current challenges (the housing market, difficult transactions, challenges in lending, etc.). Instead, he recommends that you think about the challenges and problems you are ABOUT to have next. If that is difficult,... [Read more]
Like so many of you, I have been thinking about how to make a bigger difference in 2012 by giving back to the real estate community. You have been so amazing and good to me for nearly 30 years and I want to do more. There has never been a better time to listen and understand the challenges so many leaders are facing right now, due to the big shifts taking place in organized real estate. My wife Sue and I give graciously to our church and other organizations throughout the year. In 2012, I will commit 10% of my time to giving back to the community by sharing my talents... [Read more]
I don’t typically plug conferences and we all have plenty of meetings to attend, but I want to make sure you know about this one. If you are going to Inman SFO in July, you might want to add the Inman Data Summit to your travel plan. This is a first ever event for Inman and I am honored to be involved on the Board of Advisors with some of the smartest people in the business. Check it out and I hope to see you there on July 25-26. I will also be staying the rest of the week. Why not, it’s San Francisco! I’ll keep you posted with more details of... [Read more]
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Kevin McQueen, President of Focus Forward and Aldy Keene, founder of the Loyalty Research Center (LRC), have developed a REALTOR® Association Performance, Improvement & Deployment solution designed to strengthen the relationship between REALTOR® Associations and their members. The solution starts by measuring member satisfaction and loyalty and includes action-planning and deployment based on the research study findings. This is an excellent way to begin your upcoming planning sessions this year. We understand that consumer and member expectations are constantly... [Read more]
Here are four questions that matter to most leaders in the real estate industry right now. Thanks to everyone for your interest and positive feedback about EMMS or Effective MLS Market Solutions. The program is designed to help Association and MLS Execs and leadership answer 4 questions that matter: 1. How can we reduce our operating expenses by working together? 2. How well do our current services meet our customers’ business needs? 3. How do our services compare with others in our market and across the country? 4. What should we do to help our brokers... [Read more]
Burger King’s most famous ad slogan, “Have It Your Way,” was created in 1974. The line summed up its difference with rival McDonalds. In real estate, consumers already have it their way with the proliferation of listings all over the Internet today. Kevin McQueen predicts that REALTORS(r) will have it their way too, in the not too distant future, based on changes taking place in the industry today. Kevin talks about the duplication of listing databases that result from data aggregation, innovation, new vendor initiatives, RPR and the increased adoption... [Read more]
In November, Kevin McQueen, President of Focus Forward became one 12 professional advisors or “coaches” retained by NAR to assist a similar number of local and state REALTOR Associations with their winning proposals or “Game Changer Initiatives”. Kevin was fortunate to be assigned to work with the good people in Montana who are leaders of the Montana Association of REALTORS®. As a result of their Game Changer Initiative, the 4,100 members of the Montana Association of REALTORS® (MAR) will be more informed and involved in issues that matter... [Read more]
I just launched a brand new website this morning. After 3 months of planning, design and development, it’s live. My primary purpose for sharing this with you today is to ask for your feedback, since this is one of those projects that you sometimes get too close to see the big picture. I welcome all of your comments, questions, suggestions — anything goes. I will begin regular blog posts about topics of interest to inform and create communities where we can all learn from each other. This is a very exciting time in our industry and I am blessed to play... [Read more]
