Archive for June, 2010

Kevin McQueen, President of Focus Forward and Aldy Keene, founder of the Loyalty Research Center (LRC), have developed a REALTOR® Association Performance, Improvement & Deployment solution designed to strengthen the relationship between REALTOR® Associations and their members. The solution starts by measuring member satisfaction and loyalty and includes action-planning and deployment based on the research study findings. This is an excellent way to begin your upcoming planning sessions this year. We understand that consumer and member expectations are constantly... [Read more]